Natalia Kolbasina, an expert at the National Center for Financial Literacy (NCFG), told in which cases Russian banks have the right to refuse to refund funds stolen by fraudsters. According to her, credit institutions are not obliged to return the money if the victims themselves pass secret data to scammers.

"For example, fraudsters withdrew money from a card at an ATM by entering a PIN code. It will be very difficult to prove to the cardholder that he is not involved in this operation. The bank will justify the refusal to return the money by the fact that the transaction was carried out according to the rules, and the client voluntarily reported the PIN code and handed the card to a third party," explained Kolbasina. The expert noted that it is quite difficult to prove the fact of fraud in such cases, especially if the attackers act as a group of persons.

Moreover, scammers at the time of the crime are often located outside of Russia. At the same time, even if the perpetrators are identified, there is no guarantee that the money will be returned to the client. The fact is that by this time all funds will already be withdrawn through a chain of accounts, cards, crypto wallets and other tools.

However, in case of compliance with security rules and deadlines for notification of theft, the credit institution is obliged to return the stolen money to the client.

Read more interesting news in our Telegram channelAuthor: Alexander Baigazin

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